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Patient Notice - COVID 19

Updated 5th June 2020

We are excited to announce our reopening and are looking forward to welcoming our patients back into practice, from the 8th June 2020.

Whilst we would like to see all of our patients as soon as possible, we will need to prioritise the first appointments for those patients with urgent care needs and initially will be limited on the treatments we can provide. In the short term, please only contact us with an urgent need. We thank you for your continued patience with this.

To help us to get back to normal and to see as many patients as possible, our opening hours have been extended. This also allows for extra time needed to clean between appointments and ensure that the environment remains as safe as possible for our patients, clinicians and practice colleagues.

If you have been in touch or had your appointment rearranged during our closed period, we will be in touch shortly. We have not forgotten you, so you do not need to call us.

If you do NOT have an urgent care need at present, we ask kindly that you bear with us and we will endeavour to arrange your appointment as soon as we can.

During this time, our clinicians will also be able to run virtual consultations, helping us to address our patient’s needs sooner as well as reduce the number of face to face appointments where possible.

In the meantime, please review our guide on what to expect when you next visit us in practice.

As part of our new procedures, whilst our doors remain closed, we are still here for any questions or concerns you may have. Please do call the practice team.

Many thanks again for your patience and we looking forward to seeing you again in practice very soon.

To reach our team please call 01283 568817 

Hughes & Owen Burton-on-Trent

Use the contect form below to contact us to request an appointment or

Alternatively call us on:

Tel: 01283 568817

Address:

  • Hughes & Owen Dental Care
  • Priory House
  • 9 Lichfield Street
  • Burton-on-Trent
  • Staffordshire
  • DE14 3QZ

Hughes & Owen Swadlincote

Use the contect form below to contact us to request an appointment or

Alternatively call us on:

Tel: 01283 217794

Address:

  • Hughes & Owen Dental Care
  • Brook House
  • Belmont Street
  • Swadlincote
  • Derbyshire
  • DE11 8JU

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Complaints Policy

We aim to provide the highest levels of care and patient satisfaction. However if you are unhappy with any aspect of your treatment with us, please contact us to discuss.

Should our complaints handling procedure not resolve your issue to your satisfaction then we recommend consulting the Dental Complaints Service (General Dental Council) on +44 (0) 20 7167 6000 or www.gdc-uk.org